Privacy Policy - Kia Ora Baby

This privacy policy applies only to information collected online by kiaorababy.co.nz and describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change, we will post an updated policy on our website.

Collection of Information.

The personal information we may collect includes, but is not limited to:

your name, contact details (including email) and date of birth;
details from your Facebook, Instagram or LinkedIn or other public profile page details on social media;
your vehicle licence plate number, as well as vehicle location and movements on our property and the public areas which we have visibility of;
your location and movements on our property and the public areas which we have visibility of;
details from your phone conversations with our staff (which may be recorded);
details from your written communications with us (whether electronic or otherwise).

Methods Of Collection.

We may collect information about you when:

you access and use of the Website, social media or mobile applications;
you use mobile, third party or WiFi services and applications within the store;
you enter competitions, attend events or participate in activities at Kia Ora Baby;
you subscribe to our email or mobile services and newsletters;
you purchase, redeem, or otherwise use a Kia Ora Baby gift card;
you communicate with us via telephone, email or facsimile, or otherwise (whether physically or electronically);

How We Use Your Information.

We (and any third parties as authorised by this Privacy Policy) may use your personal information for the following purposes:

to help us research, analyse, improve, manage, administer and facilitate our services and operations;
to process transactions;
to prevent, detect, investigate and analyse incidents and offences on our property and properties we manage.;
for our internal purposes (such as risk management, staff training and billing);
for our marketing purposes, including to prepare and provide marketing information & advertising including details of offers, events, activities, promotions and other information relating to Nelly Boo. We will only send you newsletters by email or promotional text messages if we have your consent.; or
any other purpose which is stated to you when your information is collected or that you otherwise authorise.

Storage And Protection Of Information.

We may hold personal information as secure physical records, electronically on our intranet system, in cloud storage or on third party servers.

We have a range of physical, procedural and technical security policies and procedures in place to provide safe and robust security of your information including disposal of personal information. We regularly review these policies and procedures to ensure the on-going adequacy of these measures.

Disclosure Of Information.

Where we engage third parties to undertake services, we may provide those third parties with some of your information if it is required to fulfil those services and only to the extent required to fulfil those services. Examples of such third party providers may include, but not limited to our distributor/suppliers, manufacturers, service agents, courier companies, payment processors and web hosting providers.

In all circumstances we will take reasonable steps to ensure that where your personal information is disclosed to a third party, that third party only uses your personal information to the extent necessary to perform the function the information was provided for and in accordance with applicable New Zealand legislation.

How Does Kia Ora Baby Use Cookies?

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our websites and may be used in a variety of ways to enhance or personalise your online browsing and shopping experience.

For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, and store your preferences, recognise you when you return to our website, track your orders, and monitor and maintain information about your use of our website.

Cookies may also be used to collect transaction information needed by a scrip or loyalty program to which you have authorised us to provide your personal information.

You can set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you do not accept cookies, however, you will not be able to access your account information or make purchases on our website.

If you have any questions about our privacy policy please feel free to contact us.